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Hi
Welcome to our new, collaboratively created newsletter and, to our new subscribers, we hope you enjoy the journey with
Fulfilment as we share with you every month a discerningly crafted collection of inspirational articles, practical how-tos
and recommended reading in our book reviews.
While there's no practical reason for planning and setting goals at only the start of each new year, we've decided to go with this popular sentiment for the theme for our January newsletter. Of course, we only do this from a fresh angle! We don't believe planning and goal-setting to be events that produce once-off documents, but rather ongoing conversations about possibilities, purpose, philosophy and worthy objectives.
Planning is a process for making choices. Planning is not about what we'll have or do at some future time; it's about who we will be when the future arrives. With this approach, an organisation creates a readiness and flexibility to adapt at every level to ever-changing conditions.
So if your business is scanning the world it operates in as input to your planning conversation, a review of our first article is vital! Rochelle has compiled a summary of key trends for 2008. And don't forget the value of looking back to plot a better path going forward - read Corné's tips for building reflection into your learning and planning process
Michelle's how-to gives bite-sized steps on how we can align what we want with who we are by divining our authentic purpose, while Monita closes our newsletter with a review of Jack Canfield's book, How to Get from Where You Are to Where You Want to Be.
We'd love to get your feedback on our expanded newsletter, authors and content. Just hit reply to this email, contact the authors directly (see associates' profiles on our web site) or call our office at 021 683 7575.
Or tell us how you're using goals by taking part in our quick poll below.
We'd love to have a conversation!

Quick Poll
Trends for 2008
By Rochelle Harwin
We expect to see power shift further from retailers to the customer as interest rates squeeze our budgets,
while the wide variety of choices still remain. We are left with reduced disposable income but expect to buy
the same quality product or service we've become accustomed to, leading to greater affordability. With the
vast array of products available, transparency becomes more important in helping us make informed decisions.
Read more...
Divine Yourself an Authentic Purpose
By Michelle Clarke
Life is so much easier when you know who you are. It sounds obvious, but do you know 'the real you'?
Are you in regular contact? Do you feel connected? Are you authentic? How real are you? Divine
yourself an Authentic Purpose - that's when life becomes really straightforward and meaningful. Try these
5 steps to divine and define your authentic purpose.
Read more...
Reflect to Feed Feedback Forward
By Corné MacKenzie
Suppose for a moment that Alice in Wonderland asked the cat where she had come from instead
of where she ought to go? Knowing what brought you to your current state has the power to shape
your vision for tomorrow. Make reflecting to feed feedback forward part of your process in life and
business to harness the power of true learning.
Read more...
Book Review:
How to Get from Where You Are to Where You Want to Be
Author: Jack Canfield
By Monita Gutuza
Are you tired of starting each year with wonderful intentions and resolutions,
only to end it with another great sigh and an "I guess I'll add all those goals to next year's list again"?
If the answer is yes and, like so many of us, you're feeling
like there's so much you'd like to do, but somehow you just can't seem to get there, then this book is for you.
Be inspired to decide what you truly want and then be equipped to take action so that you can reach out and
claim the success you desire for yourself! Read on for a taste of what you can expect to find in this book.
Read more...
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Fulfilment is produced by ProMentor Associates - helping you do better business, better.
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In this issue:
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WORKSHOPS COMING UP:
Create Your Signature Product a Master Class for Coaches and Professionals in Private Practice
The difference between good coaches and great coaches is great coaches market themselves better.
Join this master class and get the most critical part of your marketing strategy right: matching your ideal product to your ideal client - your greatness depends on it!
Wed 12 March 2008
18h30 to 21h30
at The Coaching Centre
R80 incl. VAT and tea
Bookings: Mpumi
021 715 0525
Customer Service Excellence
Going the extra mile is no longer good enough - everyone is doing it! Discover how almost every business in South Africa is making costly customer service mistakes that directly reduce their revenues
and profits. Get practical strategies you can apply immediately to build your business through loyal, long-term relationships with your customers!
Made me focus on 'core' service values - literal eye-opener. Thank you!
Gregory Mlotywa, Breakwater Lodge
9am to 5pm
Tue 19 February
Cullinan Hotel
Enquiries and bookings:
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